First Time Buyer's Guide

Hi and welcome to Bryr! We're so glad you're here! We've combined all the need-to-know info here for those of you who have never shopped with us before. We hope it helps! Happy shopping!

HOW TO CHOOSE

We know there are a lot of options, but we always show what we love most. A good place to start is with our ready to ship favorites. Clogs from our ready to ship collection ship in 2-5 days. 

WHAT SIZE TO ORDER

Our clogs are US sizes and run true to size. We include the size range on the drop down menu for each style, so you can see which way you should go if you're between sizes. You can read more here on our fit page. 

THE DIFFERENCE BETWEEN OUR BASES/HEEL TYPES

The Worker Clog:

  • Heel height: 1 3/4".
  • Front lift: 1"
  • Available in  US women's sizes 4–13

    The Platform:

    • Back heel ~2" high, front ~1 3/4"
    • Available in US women's size 4–13

      The Block Heel:

      • Heel height: 2 1/4" high
      • Front height: 1" 
      • Available in  US women's sizes 4–13

        The High Heel:

        • Heel height: 3 1/4"
        • Front height: 1" 
        • Available in US women's size 4–13

        Narrow, wide feet or high arches:

        We do not offer special widths in our clogs. For people who have narrow or wide feet or high arches, we suggest going with a style that has adjustability over the arch. Some styles that have adjustability are: All our sandals, the Zoe lace up, and Camilla lace up. 

        What Ready to ship means:

        In Fall of 2022, we introduced a new collection of in stock clogs to our line. We add new styles to the collection or replenish favorited. Ready to ship clogs are handmade fresh in our SF studio and ship within 2-5 business days.

        What Made to Order means:

        We are happy to make you any pair of clogs from our entire current catalog. Made-to-order clogs are made in the order received and take between 1-6 weeks, depending on our current work-load. We post updates with our current estimated turn around time. 

        You can order from Made-to Order here, and Special Order here. We do suggest that you check our ready to ship before placing your order. 

        HOW WE SHIP

        Orders within the domestic United States ship via USPS and typically arrive in 2-5 business days. International orders ship via FedEx and typically arrive within 2-6 days. Please note that we do not guarantee delivery dates. Read more about ordering and shipping here.

        RETURNS

        We gladly offer returns for refund or exchange on new, unworn clogs within 15 days of receipt. You may exchange in stock, made-to-order, and special order clogs.

        Please see this page to ensure a successful exchange.

        All exchanges must be in new, unworn and undamaged condition.

        WE HAVE A PHYSICAL SHOP!

        Come visit us in the Dogpatch! You can find shop hours and more info here.

        HOW TO CARE FOR YOUR CLOGS

        We have a care guide here :)