My Cart

Close

First Time Buyer's Guide

Hi and welcome to Bryr! We're so glad you're here! We've combined all the need-to-know info here for those of you who have never shopped with us before. We hope it helps! Happy shopping!

HOW TO CHOOSE

We know there are a lot of options, but we always show what we love most. A good place to start is with our in stock collection. Clogs from our in-stock collection ship in 2-5 days. 

WHAT SIZE TO ORDER

Our clogs are US sizes and run true to size. We include the size range on the drop down menu for each style, so you can see which way you should go if you're between sizes. You can read more here on our fit page. 

THE DIFFERENCE BETWEEN OUR BASES/HEEL TYPES

The Worker Clog:

  • Heel height: 1 3/4".
  • Front lift: 1"
  • Available in  US women's sizes 4–13

    The Platform:

    • Back heel ~2" high, front ~1 3/4"
    • Available in US women's size 4–13

      The Block Heel:

      • Heel height: 2 1/4" high
      • Front height: 1" 
      • Available in  US women's sizes 4–13

        The High Heel:

        • Heel height: 3 1/4"
        • Front height: 1" 
        • Available in US women's size 4–11

        Narrow, wide feet or high arches:

        We do not offer special widths in our clogs. For people who have narrow or wide feet or high arches, we suggest going with a style that has adjustability over the arch. Some styles that have adjustability are: All our sandals and the Zoe lace up. 

        What In-Stock means:

        In Fall of 2022, we introduced a new collection of in stock clogs to our line. Each week, we add new styles to the collection or replenish favorited. In stock clogs are handmade fresh in our SF studio and ship within 2-5 business days.

        What Made to Order means:

        We are happy to make you any pair of clogs from our entire current catalog. Made-to-order clogs are made in the order received and take between 2-6 weeks, depending on our current work-load. We post updates with our current estimated turn around time. 

        You can order from Made-to Order here, however we do suggest that you check our In Stock before placing your order. 

        HOW WE SHIP

        Orders within the domestic United States ship via USPS Priority Mail and typically arrive in 2-3 business days. International orders ship via FedEx and typically arrive within 2-6 days. Please note that we do not guarantee delivery dates. Read more about ordering and shipping here.

        WE OFFER EXCHANGES, NOT RETURNS

        We gladly offer returns for store credit on new, unworn clogs within 20 days of receipt. You may exchange in stock and made-to-order clogs.

        Store credit never expires and is issued in the form of a digital gift card. Please see this page to ensure a successful exchange.

        We do not offer refunds. All exchanges must be in new, unworn and undamaged condition.

        WE HAVE A PHYSICAL SHOP, BUT IT'S NOT OPEN RIGHT NOW

        We are working to re-open our retail shop in the Dogpatch in Spring of 2023. We can't wait to see you there! 

        HOW TO CARE FOR YOUR CLOGS

        We have a care guide here :)