When to expect your order

WHEN TO EXPECT YOUR ORDER:

Sample Sale Clogs

Sample sale clogs are all ready to ship. We will start shipping the orders chronologically the day after the sale goes live. It usually takes 1-2 weeks for us to get all the orders out. Please have patience with us as we get your clogs to you.

If you chose pick up option, you will get a notification when the order has been processed and it ready for you to pick them up. 

All sample sale orders are final sale, and we cannot accept returns or refunds.

Made-to-order (MTO) clogs

Other than sample sale, our clogs are all made-to-order. Our made-to-order turn around time is 4-5 weeks, but this time can vary during peek moments. You will receive a shipping notice when they leave our studio. 

Other items

If you have orders socks, swatches or a tote separately, they will ship out to you within 5 days of the order. However, if you order them with a MTO clog, they will ship out when the clogs are ready.