Ordering & Shipping

MADE IN SAN FRANCISCO, PRODUCED TO ORDER

ORDERING:

Each pair of clogs is hand-made to order in our San Francisco studio, and ship within 4 weeks from the order date. Given the nature of our made-to-order production, lead time may vary and we cannot guarantee delivery dates. When your order ships, you will receive a confirmation email with details and tracking information.

If we find that your leather choice is back-stocked or unavailable, we’ll email you about this issue immediately.

DOMESTIC ORDERS

- Orders within the US ship via USPS Priority Mail and typically arrive in 2-3 business days after being shipped. Please note that we cannot guarantee delivery dates.

- All orders ship with delivery confirmation which can be used to track your package. We are unable to provide tracking information beyond that supplied by the USPS.

- We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

- Standard shipping does NOT include insurance.

OVERSEAS ORDERS

- International orders ship via USPS and arrive in 6-10 days after being shipped. Please note that we cannot guarantee delivery dates.

- We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

- Customs and import duties are levied by the receiving country and are therefore the buyer's responsibility. Some countries issue heavy duties, so we highly suggest researching these rates for your country before ordering.

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